Caracas, Miranda, Venezuela
Panabus is a network of mobile assistance units for homeless people, providing services that include primary medical care, personal hygiene services, food and recreation.
Provide assistance to homeless people, covering their basic needs for personal hygiene, primary medical care, food and recreation, in order to promote the dignity of the people they serve.
Promote social reintegration by referring clients to allied support centres that will help them overcome and get out of homelessness.
Highlight the importance of social responsibility, working as a team, focused on humility, professional ethics, transparency and motivation to achieve.
Panabus first started roaming the streets of Caracas in 2017. The bus, outfitted with a shower, toilet and sink; a space for hairdressing, plus a small dining room and a couch, goes out every day with several volunteers and specialists on board, inviting the homeless people they meet to come aboard. Those who accept receive medical attention, take a shower, brush their teeth, put on clean clothes, cut their hair and sit down to eat a hot meal. A second bus was added to the organization, dedicated to providing medical and dental services.
Panabus then connects clients to assistance programs, services and partner organizations that can help them out of homelessness and get them off the streets. Their street mediators are employees and volunteers who themselves have experienced homelessness, allowing them to build trust and connection with the people they serve.
To date, Panabus has helped 26 people reintegrate into the labour force, finding employment that allows them to get out of homelessness, and has conducted 54 medical and social follow up cases with clients.